If things weren’t getting hard enough for ‘fast-fashion’ retailers along comes ‘Extinction Rebellion’ (XR). Protests the world over are warning of impending doom and trying to ram home and ostracise those who continue to shop at brands and retailers vilified for producing clothing that is deemed to be disposable.
While the traditional high-street has struggled, both here and in the US, Forever 21 filing for Chapter 11 bankruptcy protection, for example, the winners of the fashion internet, such as ASOS and Zalando, appear to be slowing. Recent profit warnings and falling share prices have put a wobble in this bright spark of retail.
Left - An impromptu anti-fashion show in London's Oxford Circus
While ASOS is expected to show an uplift in revenues this week, could this be the peak for these types of retailers? Is the much publicised message of Extinction Rebellion cutting through to the buying public and will this prove to be a tipping point for ‘Fast-Fashion’?
Morgan Stanley recently said the volume of clothes shoppers buy has plateaued, "we suspect it's primarily because consumers are now buying clothing in such large quantities that they get very little marginal 'utility' from any additional items.” they said.
Retailers such as Primark, H&M and Boohoo rely on large volumes with small profit margins. Is this slowing more a result of saturation rather than the start of a boycott of ‘fast-fashion’ brands for environmental concerns?
“There is some very muddled thinking around the debate on how to make the 21st-century world more environmentally-friendly.” says Eric Musgrave, fashion industry commentator and former editor of Drapers. “I am sure the fashion industry is wasteful, but I’d like to know which large-scale industries are not. Who, for example, ever talks about mass-produced furniture, or pots and pans? I am not an apologist for the fashion business, but it is seen largely as a frivolous unnecessary luxury, not a necessity, hence it is an “easy” (or some would argue “legitimate”) target.” he says.
“I see no desire from the mass of the British public to change their buying habits. It would be wrong to confuse problems that may have risen at individual companies like Quiz and ASOS with overall trends.
“Too often overlooked in all this analysis is that the UK is a very troubled economy, with little sign of it improving any time soon. We have had 11 years of austerity and many people do not have much money. Asking them to forgo the pleasures they derive from cheap fast fashion is the epitome of wishful thinking.” he says. “Fast fashion is here to stay for decades to come – within the sector there will always be winners and losers.
And ask yourself, seriously, what lasting impact on fast fashion did the grim Rana Plaza disaster in Dhaka in 2013 have?”
“The fast fashion firms will not adjust their model. If some disappear, others will appear to take their place.” he says. “Finally, I await the explanation from Extinction Rebellion and the like about what all the many millions of people who earn a living in the fashion supply chain will do if it were to shut down tomorrow.”
Fast-fashion retailer Quiz, a fast growing newcomer to the market, recently announced lower sales in the first half of the year in the face of a “very challenging” high street. The retailer said its stores and concessions had suffered weaker-than-expected sales over the six months to September after a slump in footfall. Quiz reported that total group revenues slipped 5% to £63.3 million during the period, as online growth (7%) failed to offset its high street decline.
The entire fashion industry seems quite content to push all the heat onto these ‘fast-fashion’ retailers. Now public enemy No.1, ‘fast-fashion’ has become a scapegoat for the fashion industry in general. Arguably, all fashion is fast and in its nature it is disposable. People are being forced to question their purchases and asking themselves if they really need it, but is it significantly changing behaviour?
As part of Extinction Rebellion’s #XR52 weeks of direct action, they are urging people to #BOYCOTTFASHION for a whole year, in order to disrupt business-as-usual and send a message to government, industry and public alike that enough is enough.
Olly Rzysko CMO + Retail Advisor, says, “It will take something big for there to be a significant shift, eg the ‘blue planet’ plastic straw moment.”
Kathryn Bishop, Deputy editor - LS:N Global, says, “On Question Time last week, an audience member said David Attenborough spoke to her more than XR activity did. Sadly…”
It appears people are still buying clothes in volume, but we reached a peak a few years back. Kantar data suggests consumers in the UK are buying 50 items of clothing a year, up from 20 items in the 1990s but down from 52 three years ago. In the US the figure is estimated to be as high as 65 items a year, compared with between 40 and 50 in the 1990s and almost 70 in 2005.
"Put simply, consumers would rather spend their marginal dollar on, say, going out for a meal, than on buying a 60th item of clothing in a year,” Morgan Stanley analysts Geoff Ruddell, Kimberly Greenberger and Maki Shinozaki said in their report.
"It is our contention, therefore, that the apparel markets in many developed countries may now be entering a lengthy period of structural decline.” they said. The main catalyst for increased consumption was falling prices. "If clothing volumes are plateauing in developed countries, the only way the apparel markets there can grow is if clothing prices go up," the report said. "But (potential US tariff impacts aside) we think it more likely that they will continue to fall ... as production continues to shift from China to lower-cost countries in the region (such as Vietnam and Bangladesh)," it said.
US clothing prices have fallen by 0.8 per cent a year since 2001, while UK prices fell for 13 consecutive years until 2010. Volumes in the UK have more than doubled since 1998 and US volumes have grown almost 50 per cent since 2001, driving 28 per cent market growth. "Expecting consumers to buy clothing in ever-larger volumes, in response to ever-lower prices, was never likely to be sustained in the very long term," the Morgan Stanley report said. The allure of buying has also gone with consumers already own so many clothes that each new item they purchase doesn't spark happiness the report also said.
Personal stylist Elsa Boutaric with a focus on sustainable fashion and helping people build a sustainable wardrobe, and spend less, says with regards to the #ExtinctionRebellion movement, “I think it is definitely raising awareness of the issues surrounding fast-fashion, and putting it into the minds of the consumer. Publishing reports, stats and figures of the actual effect that the message is having has the potential to be more valuable in driving change.” she says
Is this the tipping point for fast-fashion?
“Consumer behaviour patterns are changing and though we still live in a generation of convenience, consumers are looking for more sustainable and ethical options than a cheap pair of jeans and shoes.” says Boutaric. “People shop on ASOS because it is a viable option compared to other online shops, so when their customer base moves away to look for sustainable alternatives, they don’t have anything to fall back on.
“ASOS is middle market, combined with high street and doesn’t really have a place in the future of fashion unless it learns to adapt, and this is what it is going to have to prove it can to do both its customers and its investors in order to secure its future.” she says.
“The disadvantage they (fast-fashion retailers) have is that they deliver huge volumes on low margins, so would need to change their business model drastically. This isn’t easy to do when you have developed a position in a market place and it would mean working with new designers and increase their prices. This not only has the potential to reflect badly on their own brand, but also the designers that they work with." she says.
Right - Are you ready to boycott fashion for a year? #ExtinctionRebellion
“They would need to introduce charitable angles or work with ethical designers without damaging their reputation or losing their market. Also, they would need to manage their stock and not have so much go to waste sitting in warehouses waiting to be sold. This could mean a change in manufacturers and distributors which could prove costly and time consuming. There are several factors that businesses would need to consider, and not all of them will survive.” she says.
“There has certainly been a shift, and it is being driven by consumers and some brands are struggling to keep up, but others are adapting and thriving.” says Boutaric. “I don’t think it’s a case of reducing their consumption, it’s more consumers buying more ethical options. More people are only buying what they need, or shopping charity shops, or attending clothes swaps. Buying new seems to be a new slur, unless it’s from ethical brands and designers.” she says.
We are constantly told that young people are the most engaged in these types of environmental movements and it’s their future we are ruining, but they are also fast-fashion’s target demographic and consumers. There’s a big disconnect here.
There could be a perfect storm brewing for fast-fashion with XR. If it connects with young people’s behaviour it could be significant. A swing away from this type of consumption could be detrimental to these giants of fashion.
Fast-fashion retailers are starting to make green noises with second hand stores - Read more here - popping up and others like H&M and Next moving into selling other brands to off-set the malaise in their own - Read more here - but investors think long term and will need to feel confident that these retailers will continue to grow and be profitable. One thing is certain, brands and retailers will want to distance themselves from the term 'fast-fashion' and its negative connotations. There needs to be a groundswell from the people passionately protesting at Extinction Rebellion to the average British consumer.
'Fast-Fashion' is the OxyContin of the fashion industry. Going cold turkey could have some serious side effects.
Read more expert ChicGeek Comments here
We’re often bombarded with marketing speak talking about “local”, but it’s mostly just that, speak. Remember when HSBC used to refer to itself as the “The world’s local bank.”, it meant nothing more than operating in lots of different markets and countries. Local became more about geography than anything else. It joined the group of words, such as luxury, modern and sustainable, that get used all too often, but have become meaningless.
Trying to balance the idea of a much loved local, independent retailer and the scale of a larger chain is the dream of any contemporary brand or retailer. According to CACI Consulting Group’s ‘Location Dynamics” engine, 75% of the UK high streets have the same brand profile. They say “The concept of clone towns is well known, but we believe clone stores are the real issue.”
Left - Welcome to clone town - Can brands decentralise and empower its people on the ground to make decisions?
It’s boring and in a saturated market many cookie-cutter, anonymous chains are no longer appealing to consumers and as such we’re seeing those with too many stores close or reduce their footprint.
“In a market where consumers are seeking localisation and engage in brands that mirror their values it is essential that a store is part of the community in which it sits.” says Alex McCulloch and John Platt, Directors of CACI Consulting Group.
“Customers can buy generic product sold in a uniform way online, they seek out stores for the personal, curated, local and engagement. Brands that therefore dictate homogenous stock and store fit out regardless of the local customer will not deliver that experience and as a result fall away.” they say. “The brands that trust in their people on the ground, invest in them and empower them to know their shopper as well as supporting them with forensic data analysis on what sells, what doesn’t, which marketing worked etc are the ones that will succeed.”
“Data alone cannot fix the problem, but nor can people. Good brands leverage both. A great example of this is Waterstones, finding a similar one in the fashion sector is a challenge – typically independents lead the way here. One fashion brand that doesn’t shine in this area is M&S, which serve up the same store, stock and fit-out regardless of market, and have only just entrusted their store managers to know their own P&L; the antithesis of employee empowerment.”
The type of store finding it hardest to adjust to modern retail was, originally and ironically, the most localised. Nearly every town and city had their own individually named department store up until quite recently. It was only in the early 2000s that John Lewis, with the exception of Peter Jones and Knight & Lee, which is now closed, rebranded each store to the company umbrella name. Tyrrell & Green in Southampton, Bonds in Norwich, Trewins in Watford, Jessops in Nottingham, Bainbridge’s in Newcastle, Robert Sayle in Cambridge and Cole Brothers in Sheffield all disappeared. They were all recognisably John Lewis because of the store interiors and branding, but retained their historical monikers into the 21st century and the affection that each town would have for them.
DH Evans on Oxford Street was re-branded as House of Fraser in 2001 along with many other well known names such as Rackhams of Birmingham and Kendals of Manchester. (It will be interesting to watch House of Fraser’s next rebrand to Frasers in 2020, back to the original Glasgow store’s name, with a new store in Wolverhampton’s Mander Centre following the exit of Debenhams. “Frasers of Wolverhampton” could have quite the ring to it?)
Up until 2018 the Newcastle based department store chain, Fenwick, had individual buyers for its 9 department stores. In order to save costs they centralised their buying last year saying, ”Fenwick has today announced a proposal to modernise and reorganise the business, moving to a functionally led structure while retaining our local focus.
“These proposals are part of a broader strategy to modernise the business and to invest in both Fenwick’s multichannel offer – including IT upgrades and ecommerce – and its flagship Newcastle store.” Previously each store ran autonomously.
It is understandable the desire to have everything centralised under one name and buying team. It saves costs and doesn’t confuse the customer. It also makes more sense because of the internet and having one unified website, but it loses the personalisation and affection that people had for these brands and nobody wants to think that their town or city is the same as everywhere else. (In out-of-town shopping centres it doesn’t matter quite as much because their isn’t so much ownership of place).
Right - Do clone towns need a pop-up Banksy store like this one in Croydon?
This reblanding doesn’t take into account British idiosyncrasies or quirks and our love of personality. Many chain stores want bland boxes. The historical nature of the fabric of many of these older brands and their buildings have been looked at as a problem, money pit and not conducive to modern retail rather than embracing their uniqueness. It’s only poor and long term under investment that has let these retailers down. Liberty of London wouldn’t be the same if it was in another building. The building is the brand.
"There is a fear that localised = expensive. It doesn’t need to – you know a Waterstones when you go in it and the branding is universal, but each store manager has autonomy over the look and feel of the product, what is on promotion and maintains local charts etc.” says McCulloch and Platt, Directors of CACI Consulting Group.
"Chains need to trust that their staff on the ground can make decisions on how they sell and give them space to do so within the brand framework. Equally they should be able to use POS data, online sales data and customer data to inform the manager on which lines have worked, which initiatives drove sales and how to better them.”
Engaged employees make better employees especially if they are personally invested in decisions. It’s the opposite of automation and the robotic attitude to manual shop employees.
“By trusting in the people on the front line, educating them, training them and supporting them through data will you also likely see key staff retention increase because staff will be empowered in their roles.” says McCulloch and Platt.
Is the design of stores an issue here and how can design catch up with consumer behaviour? “I’m not sure design is at fault here, there are many truly innovative stores and spaces in the market. The issue is more typically underinvestment in stores and a homogenous approach to stores. A brand can tailor its social ads based on geography and consumer (a 20-year-old single male in London will get served a different ad. to a 28-year-old mother of two in Liverpool) but don’t consider the same approach and nuance with their stores.” says McCulloch and Platt.
Facebook has been putting ‘Beacons’ into stores to send consumers personalised ads and to track their movements. Retailers also need to work backwards from this and tailor the stores to the people who are frequenting them. They could find out this information from peoples’ Bluetooth being turned on and then change the buy of the store according to the breakdown of the consumers and visitors.
Obviously, not each and every store is identical. Stores are different in size and can accommodate different levels of ranges. Some chains specifier different product for different locations, but, it’s more a mindset and preconception that they’re all the same which is the main problem here. People want to be pleasantly surprised. “I’m-not-going-to-go-in-there-because-I-already-know-what-they-sell-and-I-can’t-be-bothered” is the modern attitude to many chain stores. The more individual or local they were perceived to be, the more often you’re likely to take a look. If you want anonymous and clinical you’ll shop online, it’s about pride of place.
Just as Boohoo shutters all Karen Millen and Coast stores and relaunches both exclusively online, it could be worth rethinking their strategy. We often think of physical retail going head-to-head with online. It’s one or t’other. The digital upstart appeared, grew quickly and is making the former, and in many cases painfully, contract as we head towards a new balance of consumer retail. But, before you decided to close all your stores in your retail network, there’s something you should know. Ninety per cent of all UK retail spend if influenced by a store and, according to research by CACI Consulting Group, across the UK, online sales are 106% higher within a store’s catchment area. Fashion, in particular, was 127% higher.
CACI Consulting Group provides solutions to make the best possible location planning and customer targeting decisions for brands and this UK wide survey was conducted with over 2,500 consumers across 20 different brands. They are calling it the ‘Halo Effect’ and it describes the uplift in online sales due to the presence of physical stores. “We know that stores facilitate showrooming and click & collect and we can quantify them as well, but what was less known until today is the uplift that stores have on what were considered ‘pure play online sales’ – or what we characterise as the ‘sit on the sofa with an iPad, get it delivered to your house or office shop’. These sales are twice as likely to take place within a store’s catchment than outside it – demonstrating the effect that physical stores have in driving online sales.” says CACI.
The catchment area is defined using drivetimes based on where 80% of customers who spent in store come from according to the survey data. The size of the catchments therefore varies by brand so, for example, John Lewis has a much larger catchment than a Boots.
“The presence of a physical store gives a customer the security of knowing that should something go wrong there is a store you can go to. In addition, seeing the store as they go to work and shopping puts the brand front of mind and builds trust with the shopper, and store led marketing in the catchment area reinforces the brand. All of these secondary effects drive online behaviours up. It is no coincidence that bar a few notable exceptions some of the biggest online brands also have national store networks: Argos, John Lewis, Next. This is also why Amazon are increasingly exploring what a network might look like.” says CACI.
Fashion, in particular, was noticeably higher at 127%, why is this? “We believe that fashion is higher because it is more of a discretionary purchase. This has two impacts – you are more likely to see it, consider it and then purchase later, at home (a subconscious showrooming) and you are also more likely to return it, particularly if you live within a store’s catchment. Therefore, being near a store triggers increased engagement.” says CACI.
For every £1 spent online outside a store’s catchment, £2.06 is spent online inside a store’s catchment. According to CACI, consumers still value a trip to the shops. Although frequency is down, average spend is up per visit and net promoter scores in shopping locations have increased by almost a third. Suggesting we’re more, rather than less, satisfied when we visit. “In this environment the role of the store can be far more nuanced. No longer a place that just shifts stuff, it is simultaneously a marketing hub, fulfilment centre, experiential destination and showroom.” says CACI.
Norfolk Natural Living's founder, Bella Middleton says, "The fact that online sales are 106% higher within a store's catchment is not a surprise. Nor should it be. It is evidence that the internet simply cannot replace the trust and community feel of visiting a physical retail store.
"At Norfolk Natural Living, we have a retail store in Holt, Norfolk, and a website selling our products internationally. Despite some incredible media coverage having grown awareness of our sustainable products internationally, we still see more orders from within the Norfolk area than any other region.
"To me, this is an opportunity for retailers to remember that the internet isn't everything. It is fast, convenient and comparatively easy to manage your business online, but people still cling onto that desire for trust and community. Even if they ultimately put their card details into a website rather than a card reader.” she says.
It appears that people also like local online. “As an online retailer based just outside of Sheffield when we have looked at our regional sales we found it really interesting the sheer volume of sales we have in counties close to home compared to further away and when our website shows us the locations our customers are from there is a spike in cities within a 35 mile radius.” says Lucy Arnold from Lucy Locket Loves, a women’s sportswear brand.
Could these kind of stats be the motivator to see pure play online retailers open physical stores? “We already are and the false distinction between on and offline will only blur further.” says CACI. "If you are a pure online retailer today, you only have 15% of the available spend in the market open to you because 85% of consumer spend touches a store. In addition, your competition online will often already have a store network and operate at a competitive advantage in marketing and brand awareness. In those circumstances why wouldn’t you go play in store?”
Is there any evidence where stores have closed and online sales have gone down? “Mothercare is the clearest one. As they embarked on a store closure program, they have seen online sales fall as well.” says CACI.
Is this information compelling enough to keep stores open is the real question? If rents and rates drop then stores will have a far brighter future and this type of online ‘Halo Effect’ will be another reason to keep stores open or be reopened. Having the shops in the right places to maximise this catchment area theory is key and reducing overlapping stores will be the obvious step for those with a larger retail network. It’s all about finding the perfect balance and looking at physical and online working together rather than against each other.
To be a retailer today you need many fingers in many pies. Think a centipede Paul Hollywood and you’re getting some idea. So, it was with interest to hear the latest announcement from the world’s second largest fashion retailer, H&M. They’ve decided to start a pilot selling products from external brands.
While they have sold third party brands in some of their more premium chains before, it’s a first for the mother brand. H&M’s main, eponymous brand has been neglected and struggled as the company’s strategy was to roll out retail chains such as Arket, Weekday and &Other Stories.
The bottom end of the market is tough with margins continually squeezed. H&M’s huge undersold inventory, an undeveloped online offering and falling profits - for the eighth quarter in a row the Swedish fashion chain reported a decreasing profit, despite having recently achieved turnover growth - has taken its toll on this retail behemoth.
Left - Swedish fast-fashion giant is piloting a new strategy
It needs a new strategy and has clearly been watching the likes of ASOS and Zalando be all things to all people and expand rapidly.
A company spokesman said “The H&M brand will now develop our offer of external brands. The purpose is to complement our offer with external brands to add excitement and energy and we see great opportunities for growth and to find new customers,”.
You can charge more for branded product without the need to hold large amounts of stock. It also widens you target market, especially amongst men who still like branded items. While it’s not clear which brands will be sold, it’s likely to be dominated by sportswear. This is an area that has seen huge growth with the likes of JD Sports smashing their earnings. JD Sports’ last half-year revenues jumped 47% to £2.7 billion on the back of a 10% surge in like-for-like sales. Sportswear has higher margins and appeals to more age demographics.
One of the more traditional high-street retailers to make this third party brand strategy work is Next. Its ‘LABEL’ concept is now turning over £350 million in yearly sales with huge growth seen over the last few years. Brands such as River Island, adidas, Boss, Superdry and Fat Face sit alongside beauty and home. It’s the contemporary department store.
In their latest financial statement, they say they “continue to develop the business through the addition of new brands, increasing the breadth of offer with existing brands and (from early this year) offering items stocked in our partners’ warehouses through Platform Plus"
"‘Platform Plus’ allows our customers to order un-stocked items directly from our partners’ warehouses to be delivered through our network.
“In March this year we started selling items in this way with three of our partner brands. These items are offered to customers on a 48-hour delivery promise. Items are injected into our warehouse and then delivered through our courier and store network. For example, a Platform Plus item ordered on a Monday, is transferred to our warehouse by Tuesday and delivered to the customer on Wednesday.” they say.
“When customers order Platform Plus items with other items stocked in a Next warehouse (available in 24 hours) they can choose to receive one consolidated delivery, offered in 48 hours. Alternatively, customers can choose to split their delivery and have stocked items delivered in 24 hours. There is no additional charge for the split delivery. Currently, 50% are choosing to consolidate their order.”
Next says Platform Plus is more than a marketplace. “Platform Plus differs from many marketplaces because, rather than despatching parcels directly to consumers from third-party warehouses, items are inducted into our distribution network. The advantages of operating in this way are: We can consolidate orders into one delivery which can materially reduce distribution costs. Items can be delivered through stores which currently receive 50% of all our Online orders and we have visibility and control of all orders through our own trusted networks and tracking systems. This allows us to ensure quality of service and in the event of any delivery issues or queries, customers have one point of contact.
It seems to be working for Next with full price LABEL sales in the first half of this year up +26% and total sales (including markdown sales) up +29%. They expect full price sales in the second half top 2019 to be up around +13%, more in line with their original full year estimate of +15%. The expected slowdown in growth in the second half is mainly due to errors and stock shortages in their Lipsy - owned by Next - ranges which they believe will slowly be corrected.
For the full year, full price LABEL sales are forecast to be up +19%. Total sales (including markdown sales) are forecast to be up +21% with net margins, after central overheads, forecast to be around 15%.
In this retail environment this is very impressive. Sales are a combination of wholesale and commission, and although they make lower net margins on commission sales, they encourage their partners to adopt this model because they believe it generates higher sales growth. In the first half of this year commission sales grew by +32% compared to wholesale which grew by +18.5%. It's also less risky.
As of August 2019, they have four clothing brands operating on Platform Plus and plan to add at least ten more later this year, with more to follow in 2020.
Last month they also agreed a licensing deal with Ted Baker to create and sell Ted Baker children’s products. They intend to launch the first collection in Spring 2020.
Right - Next's Label sales over the last four years
Next, thanks to its Directory, has fine-tuned its delivery and database over many years and is trusted by its customers. H&M, on the other hand, doesn’t quite have the online reputation, but, being able to return to store could be a massive positive for consumers.
It will be interesting to see how fast and big they go with this concept and the brands they decide to stock. Third party branded goods allows for a faster turnover of brands and product, less risk, especially under this commission model, and the subsequent cool and elevation that can rub off on a tired umbrella brand.
Consumers are addicted to newness and H&M needs to try something new. This idea has the potential to work, though it is getting increasingly competitive, it just needs to judge when the sportswear trend will finally end, which brands connect with their customer and what the next big trend will be.
We’re halfway through #SecondHandSeptember and how are you doing? The idea, from Oxfam, was to pledge to not buy anything new for the 30 days of September. Oxfam says every week 11 million items of clothing end up in landfill and ‘throwaway fashion’ is putting increasing pressure on our planet and its people - it’s unsustainable and this is their way of making people think and act differently.
An already under pressure high-street isn’t taking this boycott lightly and many are starting to gravitate towards selling second hand clothing themselves. High street brands and retailers are piling into the second hand market trying to looking like caring, sharing and responsible custodians of the fashion industry. Offering to sell not only their’s, but other’s second hand clothes, often for charity, this is a new take on pop-ups and a perception of giving back and closing the loop on the fashion cycle.
Left - The George at Asda 'Re-Loved' pop-up in Milton Keynes
George at Asda has just unveiled their first in-store ‘Re-Loved’ charity clothing shop running for 4 weeks from 2nd September. Located in Asda’s Milton Keynes store it features donated second-hand clothes from a number of different brands, as the retailer looks at ways to encourage customers to reuse, repurpose or recycle their unwanted clothes. The move is part of a drive by George - the UK’s second largest fashion retailer by volume - to improve the environmental impact of its clothes and operations, following the launch of its new sustainability strategy and first range of recycled polyester clothing in the spring.
Melanie Wilson, Senior Director for Sustainable Sourcing at George, said, “By trialling our Re-Loved pop-up shop, we hope to help create another route for unwanted clothes to find a new home and encourage people to think again about throwing away that top or those jeans they no longer love.” All proceeds from the shop will go to Asda’s Tickled Pink campaign, which supports Breast Cancer Care and Breast Cancer Now.
As a whole in the UK, the average lifetime for a garment of clothing is estimated as 2.2 years. Extending the active life of clothing by nine months can significantly reduce its environmental impact. The value of unused clothing in wardrobes has been estimated at around £30 billion. It is also estimated £140 million worth of clothing goes into landfill each year.
Many brands and retailers are starting to looking into the second hand market as the world is challenged with ever growing mountains of discarded clothes and unsold inventory. It was reported last year that H&M had an incredible $4.3 Billion in unsold clothes. Places like Topshop and Urban Outfitters have had vintage sections for years, and Marks & Spencers has its pioneering ‘Shwop’ scheme, which motivated consumers with vouchers, but to be actually selling second hand clothes alongside new is something new and the next logical step. The stigma around second hand is changing. It’s cool to wear older clothes and a badge of honour not to buy something new. Yet, consumers still get want to get that retail fix.
So, how can brands and retailers make money from this?
Olly Rzysko, CMO & Retail Advisor, says, “Ultimately, every second hand unit sold in the market is another brand new item a retailer isn’t selling. In a declining market, executive teams won’t like that and are responsible for protecting those sales. Second hand clothing is having a surge and it proves to be a logical route on paper.”
“Retail is hard right now and a number of elements are playing a factor in the growth of second hand.” says Rzysko. “Depop and Ebay are doing very well. They are ultimately taking sales from the high street, specifically taking sales of new product away from the retail brands. These businesses are making nothing when people are reselling their product and that will be challenging to accept. Depop particularly has kept its head down and built a sizeable business with only ASOS responding in the form of their Marketplace platform.” he says.
“Most brands experience double digit returns and some of these cannot be sold (as new) on for various reasons. Repairing product or repurposing them enables the returns to be more valuable and not a complete loss.” says Rzysko.
“Many stores right now are larger than required (having been built for a Bricks and Mortar landscape) and filling that space with low cost stock is crucial to prevent cash being tied up with inventory. Vintage / Reclaimed / Second Hand is a great way to fill these spaces.” says Rzysko. “Critically, it ensures the customer returns to the store at a time where footfall is in the decline.”
Right - Oxfam's new 'Superstore' in Oxford
“I think for a lot of brands it can work for their customers. It can also bring in new consumers to a brand where pricing may have been prohibitive before and serving as a gateway into the brand just like Outlet shopping does.” says Rzysko.
Besma Whayeb, Ethical Fashion Blogger, Curiously Conscious, says “With more and more shoppers conscious of the impact that fashion has on people and the planet, second-hand fashion is becoming more sought-after, as well as fashion retailers who outwardly show their sustainable practices.”
“There’s many ways retailers can promote second-hand fashion or circularity: many high street retailers already provide take-back schemes, inviting shoppers to return items when they’re finished wearing them, which they then use the materials for in new pieces or sell on to third-parties.” says Whayeb. “But when it comes to preserving the items (rather than dismantling or disposing of them), they could look at selling them as pre-loved pieces. There are already many independent second-hand and vintage resellers, however I don’t see why many brands don’t provide a second-hand section in their own stores and resell pieces they’ve previously made. This needn’t be a full-scale or full-time operation either; pop-ups to show they’re being more circular could be a promising first step.” she says. “I believe it’s a combination of lip service, taking advantage of the growing demand for sustainable fashion, and when (hopefully) they see positive results, it will become a more permanent fixture.” says Whayeb.
George at Asda says its concept is just a trial to see how customers respond to the concept. They’ll take feedback and learn from the trial to see how customers have responded to it. But, won’t these new schemes take away from the charity sector?
“It is not our intention to take away support from other charities. This charity shop continues Asda’s long-term commitment to fundraising for vital breast cancer research and support,” says a spokesperson for George.
Charities like Oxfam are fighting back though. The charity has just opened their first ‘superstore’ on the outskirts of Oxford. About 12 times the size of the average Oxfam shop at 18,500 sq ft, and run by 150 volunteers, it also works as a community space and includes an on-site café housed in an Oxfam water tank. They hope initiatives like Second Hand September will convert more people to second hand clothing. An Oxfam spokesperson said, ”We are delighted by the overwhelming positive response to Second Hand September and the huge public support it has received.
"The campaign is raising awareness about the harm fast fashion has on planet and people. Clothes that too often end up in landfill are frequently made by garment workers paid poverty wages in harsh conditions. Second Hand September is encouraging people to think twice about their shopping habits. There seems to be a real appetite for change, which some brands are responding to – but more needs to be done.”
The more clothes we have, the less we’re wearing them. This makes the majority of second hand almost like new. Second hand shopping is becoming cool and for brands it could be a good way of dealing with returns and old season stock while trying to look responsible. Fashion is addicted to volume, whether it is fast or not, so while consumers might not be buying anything new, they’re at least in your store buying something.
Below - The cafe inside a water tank in Oxfam's new mega charity shop
As nearly as delayed as the Elizabeth Line, well, not quite, the new Flannels on the eastern side of Oxford Street has been the most anticipated addition to London’s busiest retail thoroughfare this year.
Sandwiched between Marks & Spencer’s Pantheon store and Matalan, this four storey, 18,000 sq ft store, selling designer clothes and accessorises, has been 3 years in the making. The entire building was purchased for £108 million in 2016 by a Sports Direct subsidiary and doubles as office space for its parent group. Part of Mike Ashley’s growing empire, it is the debut of Flannels in Central London.
Left - Veja display inside the new Oxford Street Flannels
This is Flannels' 44th store in the UK, after a lightning expansion, with a further 15 stores coming this year alone. In 2012, sportswear giant Sports Direct bought a majority 51% stake in Flannels and in September 2017 they acquired the brand in full and began investing in and opening stores.
It is worth noting Sports Direct also own other premium fashion chains such as USC, Cruise and Van Mildert, but, it is Flannels which has been chosen to lead the designer crusade to “elevate” the company. Sports Direct currently has an obsession with moving from discounted sports to full price branded.
Mike Ashley said at a recent shareholder meeting regarding Flannels, “I think they are better than any other stores in the market. Now, I might have rose-tinted glasses but one of the reasons is because I have absolutely nothing to do with it. I just sign off the money. It has nothing to do with Mike Ashley.
“It’s not just a few show stores. When you have a pipeline it takes time. I’m telling you – this is for real. The reality is, I’m telling you it is real and the proof of the pudding will be when they start to roll out. It’s happening, it’s coming. It’s just not as fast as I would like it.
“I’m going to do the same with House of Fraser and get around to elevating. The modern-day consumer – that’s what they want. It could be Stone Island, it could be Nike and Adidas – it’s all about the branded world.
“Maybe I was late to the party, I accept that. Maybe my son-in-law should’ve gone out with my daughter when she was 12, but now we’re on it, nothing’s going to get us off it.”
Oxford Street is their new flagship and is a physical testament to their ambitious intentions of becoming “the biggest global luxury retailer,”. This is what Sports Direct Group’s head of elevation, Mike Murray, Mike Ashley’s daughter’s boyfriend, told Drapers in March. He went on, “We’re in the early stages, but we have a clear vision for Flannels, we have ambition and we are willing to invest,”.
Right - Art on the second floor
The £10 million new store has been designed by Italian studio P con P, and you can see the Gucci influence in the rugs, over blown William Morris type screens, 1970s brass changing rooms and waiting areas and contrasting use of materials.
The store is split into women’s accessorises on ground, womenswear in the basement, men’s designer on first and men’s accessorise and sportswear on the second, though there wasn’t much difference between the latter two. The second-floor will also house the first ever UK retail space for US footwear brand Flight Club and the store offers services such as Click & Collect and personal styling.
One notable difference was the huge amount of staff, all dressed in black. I was told 50 members of staff currently work there. I visited on a late Tuesday afternoon and the only people seriously buying were a group of Asian tourists in the Gucci men’s section. They’d probably never heard of Flannels before.
I expected to see the usual chav labels such as Off-White and Burberry, which were there, but, interestingly, there were also brands such as Barena, Brioni, Alanui and JW Anderson. There was even a diamond necklace for nearly £60,000. I did ask how many they’d sold that week?!
Cire Trudon candles, Acqua Di Parma fragrances and Ganni dresses were also spied, and while nothing particularly revolutionary, it is difficult to pick holes in.
“His whole plan for 100 Flannels stores is bonkers. Knock a nought off, mate!” says Eric Musgrave, former editor of Drapers and fashion industry consultant. “It will be a ghost town for 5 or 6 days a week. Wrong location. Too big. Offering nothing you can't get in the West End or Knightsbridge already.” he says.
“My guess is that they will leave it as it is for two or three years, then reorganise it, making the Flannels area smaller and bringing in USC and SD. But, I believe Ashley owns the building, so he can run it as a vanity project.” says Musgrave.
Left - Display in collaboration with artist, Alec Monopoly
The simile I would use is, it’s like an Essex nightclub, which, if playing the right music, you’d have a good time in. And that’s what the clothes and buy is, the music.
(The security guards do look a bit like bouncers though, and one made me delete a picture I took on my phone of the new store *eyeroll*).
There’s nothing to fault in the design and money spent, it feels premium and everything is nicely presented, but Flannels has a problem with the snobby stigma London has towards Mike Ashley. He needs to distance himself like he says above.
People will need persuading to part with their cash here, unless it is product they can’t get anywhere else. Flannels needs to change perceptions so people are happy to be seen swinging a Flannels bag when they leave. It’s just not cool right now. They need to turn into leaders rather than just flogging the same old mega brands to punters.
Right - That £60,000 necklace
They own the building here, so are here for the long haul, but it will be interesting to see how it develops and how long they stick to this initial format. Flannels recorded sales of £173.9 million in its latest financial year, up 12 per cent from 2018. It’s growing because it is rapidly expanding, it obviously wants to get to the point where is it more powerful than the brands, rather than the other way around currently. I can imagine many luxury brands, currently, being cautious about choosing them as a stockist, but watch this space as they grow.
Flannels will also struggle with some of the quality of the product, and disappointed consumers. Read Gucci Quality Is Rubbish - here - which isn’t their fault.
Left - Flannels Oxford Street exterior. Sports Direct own the entire building
Sports Direct want more elevation than the Wright brothers, but it’s going to be expensive and I can't help think that 100 stores is too many, especially when you’re trying to sell £900 Gucci hoodies. Even though this is on Oxford Street, it needs to become a destination. It feels like the kind of store going against the retail tide, but I certainly admire the ambition.
Below - Interior shot of the new Flannels Oxford Street store
Fashion often follows ‘wellness’ and CBD is the ingredient du jour, especially in supplements and beauty. According to Wikipedia, CBD, or cannabidiol, is a phytocannabinoid discovered in 1940. It is one of some 113 identified cannabinoids in cannabis plants and accounts for up to 40% of the plant's extract. In 2018, clinical research on cannabidiol included preliminary studies of anxiety, cognition, movement disorders, and pain.
The CBD chemical from the cannabis plant does not induce a high - that’s THC - and recreational use of cannabis is still illegal in the UK.
Over in Canada, where they have legalised all forms of its use, there’s been a ‘green rush’ into cannabis production. The Toronto stock exchange has more than 50 Canadian cannabis stocks now worth £37 billion. Investors are hungry for the cannabis boom and noises, from New York to London, are being made about legalisation.
Left - Afends, Australian fashion brand using hemp
But, what does this mean for fashion? With increased production and the world looking for less environmentally harmful fibres, could hemp be the new fashion favourite?
Jonathon Salfield, Marketing Director and Co-Founder of Afends, an Australian fashion brand known for its strong use of hemp within its clothing ranges, says, “CBD Oil is derived from the flowers of the hemp plant where hemp fibre is derived from the stalk of the hemp plant. So, in theory, the hemp grown for CBD production could also be turned in to hemp fibre. However to be more efficient with hemp for fibre, the ideal plant is a very tall Sativa strain, where the ideal plant for CBD is one that has thick flowers.” he says.
Hemp has many qualities. It is one of the strongest natural fibres on the planet, it is also one of the most resource efficient. The farming of hemp adds nutrients to the soil - hemp is only one of 6 genus of plants that enrich the soil - only requiring half the amount of water of cotton, and needs no herbicides or other agricultural chemicals. Hemp is also the only CO2 negative textile fibre, meaning its growth actually reduces carbon emissions in the atmosphere.
“There are many great qualities of hemp for fibre.” says Salfield. “What we love about hemp in clothing is the way it feels when you wear it. Hemp has had a saying that stems back to the days when cotton was becoming mainstream and that's ‘Hemp wears in, not out’. This is because of the length of the raw fibres are about 10 times longer than cotton fibre.
“We also love the fact that hemp has antimicrobial qualities. Antimicrobial is a type of bacteria which breaks down the sweat from your body, sweat smells so this is beneficial to us living in the tropics. However, the main benefit of hemp is the peace of mind that you are wearing a natural fibre that is good for our planet.” he says.
Hemp is also naturally UV resistant and hypoallergenic.
Demand is growing, Afends’ own Hemp production from 2017 to 2018 increased by more than 30%. The European cannabis market will be worth €123bn (£106bn) by 2028, according to the London-based analysis firm Prohibition Partners. The Centre for Medicinal Cannabis estimates that 1.3 million consumers spent over £300 million on CBD products in the UK last year and BDS Analytics, a cannabis research firm, said worldwide legal cannabis spending will expand 36 per cent to $15 billion in 2019, and pass $40 billion by 2024.
Hemp isn’t a new discovery, it’s been used for thousands of years - researchers have found hemp garments dating back as far as 8,000 BC - but we’re in an age of rediscovering fibres that take less effort and energy to grow. Just as we’ve seen a renaissance in linen, hemp is a natural and complimentary addition to fibres that are easily grown and have many natural benefits.
“As the world's population continues to grow we can't keep depending on GMO (genetically modified organism) cotton and polyester.” says Salfield. “We can't keep producing so many toxic chemicals. Hemp will eventually normalise as a common commodity. At the moment, hemp is very expensive to make clothing from, this is due to the infrastructure of hemp in the textile industry. Also its a lot easier for a farmer to farm and sell cotton.” he says.
“If hemp was grown on a commercial scale it would be a lot cheaper to make clothing from. Being an optimistic person I see hemp being one of the major materials we will use in the fashion industry. Hemp is considered an ‘Environmental Super Fibre’ and in the future, it will be considered an environmental superhero.” says Salfield.
Right - Afends in a hemp field
This huge boom in cannabis demand, whether, medicinal, CBD or recreational, where legal, will see this more expensive fibre grown in larger and larger qualities and, will, hopefully, reduce in price.
Hemp was once seen as a hippy fibre, worn by those who were probably smoking the stuff too, but that will change as it becomes more mainstream and affordable and people learn the benefits to both themselves and the environment.
“HEMP IS FOR THE PEOPLE!” says Salfield. “Before the industrial revolution hemp was one of the most important commodities. It helped to keep people connected to the earth, it regenerated the soil and fuelled the economy. The modern-day hemp industry could potentially be the main source of pulp for the paper, fibre for fashion and give people in developing countries added nutrients to help them thrive.”
A large bulk of the fashion industry is feeling pretty smug with itself. The just-gone G7 summit in Biarritz, France, a meeting of the world’s largest economies, saw French President Emmanuel Macron, accompanied by Economy and Finance Minister, Bruno Le Maire, Minister of Labour, Muriel Pénicaud, and Deputy Minister of Ecological and Solidary Transition, Brune Poirson, launch the ‘Fashion Pact’. An initiative to minimise the environmental impact of the fashion industry, the Fashion Pact, signed by various fashion companies and brands, made numerous commitments regarding sustainability, renewable energy and biodiversity.
Left - Tall glass of Pinault?! The 'Fashion Pact' launch at the recent G7 summit
Making plenty of noise, and, while anything in the right direction, particularly while the Amazon rainforest is burning, is welcome, it’s worth looking at some of the detail.
Thirty two companies representing around 150 brands and roughly 30% of the fashion industry committed to:
“100% renewable energy across own operations with the ambition to incentivise implementation of renewables in all high impact manufacturing processes along the entire supply chain by 2030.”
“Protect the oceans: by reducing the fashion industry’s negative impact on the world’s oceans through practical initiatives, such as gradually removing the usage of single-use plastics.”
“Restore biodiversity: by achieving objectives that use Science-Based Targets to restore natural ecosystems and protect species.”
“Stop global warming: by creating and deploying an action plan for achieving the objective of zero greenhouse gas emissions by 2050, in order to keep global warming below a 1.5°C pathway between now and 2100.”
These all feel like the least they can do. Words like ‘gradually’ and ‘ambition’ make most of this wishful thinking. But, waiting until 2050 to achieve zero greenhouse gas emissions is laughable. Most of the signatories will be dead by then. It’s 31 years away!!! Who’s to say any of these companies will still be in business?
We live in a very stressful and confusing time. Environmental paralysis is understandable amongst consumers not sure exactly what they can do to combat climate change. But, waiting until 2050 to ‘possibly’ make that new handbag zero carbon emissions ain’t one of them. Green lip service is becoming increasingly frustrating and brands are going to have to give definite and distinct decisions while updating consumers on progress and fact based information much faster than this. People want to see something.
The brands involved include adidas, Bestseller, Burberry, Capri Holding Limited, Carrefour, Chanel, Ermenegildo Zegna, Everybody & Everyone, Fashion3, Fung Group, Galeries Lafayette, Gap Inc, Giorgio Armani, H&M Group, Hermès, Inditex, Karl Lagerfeld, Kering, La Redoute, matchesfashion.com, Moncler, Nike, Nordstrom, Prada Group, Puma, PVH Corp., Ralph Lauren, Ruyi, Salvatore Ferragamo, Selfridges Group, Stella McCartney and Tapestry.
In April 2019, ahead of the G7 meeting, Emmanuel Macron gave François-Henri Pinault, Chairman and Chief Executive Officer of Kering, a mission to bring together the leading players in fashion and textile, with the aim of setting practical objectives for reducing the environmental impact of their industry. And the Fashion Pact was born.
This goes someway to explain the most noticable luxury absentee from the list, the LVMH group. LVMH, Kering's main luxury competition, announced in May that it was partnering with Unesco on a five-year deal, allowing the fashion houses in the group access to “a network of experts at the regional level and in different disciplines to drive the development and success of their initiatives to protect biodiversity” and secure transparent supply chains. They’ve also recently cemented a tie-up with British designer Stella McCartney to lead their charge in sustainable luxury.
The majority of these brands don’t know what the eco-future looks like, but they know they need to start making the right noises yet want to continue to generate billions of dollars in yearly turnovers. Signing up to things like the ‘Fashion Pact’ focuses minds, but the time frame makes it a case of we’ll start tomorrow, which goes against the current urgent 'Climate Emergency' feeling felt within the wider population.
Kering issued a statement saying, “Private companies, working alongside nation states, have an essential role to play in protecting the planet. With the Fashion Pact, some leading players in the fashion and textile sector are joining forces for the first time to launch an unprecedented movement. A collective endeavour by its nature, the Fashion Pact is open to any company that wants to help to fundamentally transform the practices of the fashion and textile industry, and to meet the environmental challenges of our century.”
If these luxury companies worked as quickly as they did when chucking money at Notre-Dame, after its fire, then we’d really be getting somewhere. Pinault found €100m (£90m) down the back of the sofa and the Arnault family stumped up €200m within hours of the flames being put out.
Governments will need to bring in legislation much sooner to force these companies to do more. We’re going to look back at this period of history and wonder how we got through it sanely, but what we know is, we have to start today.
Fashion weeks’ viability are continually being questioned. It’s the same conversation every time on the front row - the fashion industry’s twice yearly deja vecu - What is the point? And, how do fashion brands and designers justify the expense and time?
There’s no doubt the major fashion weeks - New York, London, Milan & Paris - have suffered recently as the industry has contracted, brands have merged men’s and women’s shows together and others have opted out entirely, reducing both the quality and quantity of many fashion weeks. Yet, many brands are still willing to spend millions on a few short minutes of exposure.
Ready-to-wear fashion weeks’ last hoped for raison d’être trend was ‘See Now, Buy Now’, which didn’t really work. It was too restrictive in a creative capacity for brands whose collections are often pulled together and styled a few weeks before each show.
It’s time to try something else, so could ‘public-facing shows’ be the solution and create a much needed source of income for these trade organisations?
Left - Will the BFC's idea for 'Public Facing' Shows' revive fashion weeks raison d'être?
The British Fashion Council has announced public-facing shows at the forthcoming London Fashion Week in September. Designers ‘House Of Holland’ and ‘self-portrait’, the first to be announced, will be taking part in the new London Fashion Week format which sees the internationally recognised event open its doors to the public.
Unlike the ‘London Fashion Weekend’ which is tagged onto the end of fashion week, and is more a exhibition-type event, this will take place during the main fashion week. There are public shows on the Saturday and Sunday with ticket holders choosing from three different time slots; 10am, 1pm and 4pm. The public audience is able to purchase tickets to “an immersive London Fashion Week experience” taking place at the official London Fashion Week Hub where Standard tickets are priced at £135 and Front Row tickets at £245.
The British Fashion Council says, “The experience includes catwalk shows, on Saturday 14th and Sunday 15th September 2019; creative installations, industry-led talk panels from experts offering unparalleled insights to the fashion industry, the DiscoveryLAB, an experiential space where fashion meets art, technology and music and a newly relaunched Designer Exhibition, which will fully embrace #PositiveFashion, the BFC’s initiative designed to celebrate industry best practice and encourage future business decisions to create positive change.”
Fashion Writer, Dal Chodha, @dalchodha says, “Fashion shows are already ‘public facing’ so I don’t think this initiative is necessarily a bad thing. “What is increasingly obvious is that the industry has tried to maintain its aloofness whilst still courting attention from anyone and everyone for too long. There has been no clear welcome of the general public into the fashion conversation, despite all of the hot air about the ‘democratisation’ of fashion. I haven’t seen it.” he says. “There is nothing democratic about showing people clothes they cannot get, or streaming experiences they cannot feel.”
Dan Hasby-Oliver, Blogger, Last Style of Defense, says, “I do think this opens up crucial funding for both designers and the BFC, as well as making an industry more transparent, given the convo. around sustainability - it all goes hand-in-hand. However, I do fear it could become a circus of phone toting teens…”
“I think it’s a great idea. The designers need customers. If we can get #shoptherunway technology and eventually solve the fit issue using technology, we’ll have a seemless way for designers to make money from a runway show. The old model is dead. Off with its head!” says Melissa Shea, Cofounder of Fashion Mingle, the first nationwide platform designed exclusively for fashion professionals.
The full line-up of catwalk shows, talks and designers taking part in the London Fashion Week “Designer Exhibition” will be announced in the next few weeks. London isn’t the first fashion week to try to tap into this enthusiasm from the public.
"I have visited Seoul Fashion Week four times to report on it for Wallpaper and I was most struck by the energy, the excitement in the room!” says Chodha. “I believe they operate on a lottery system, but I don’t think people pay money for tickets. The first show I went to was bizarre because people were screaming and smiling and laughing each time they saw a celebrity or a look they liked. It felt like the photographs of 1980s shows coming to life. People were ENJOYING them – in contrast to the glum faces you see in Paris, Milan and London. Most of us are too busy trying to process what we are seeing to really enjoy it. No one applauds at shows anymore because each of us is wielding a phone, ‘gramming the moment. So if people are avidly watching and enjoying the stories, why not free up a few seats and invite them to the show? I don’t see the harm in it, as long as we are still allowed to do our job. Fashion is a tricky industry because it is so seductive. I just wish that more young people were encouraged to go and see scientists or surgeons at work too, rather than just designers!” he says.
With ticket prices to rival a rock concert, the BFC is clearly hoping to make serious revenue from this. They’ve previously sold tickets to the British Fashion Awards, and sponsors have always been given tickets to London Fashion Week in exchange for money.
“I agree that the pricing is an issue as it pits itself as a ‘luxury’ experience - also in terms of broadening out the kinds of people who have access to fashion, the price of the tickets will foster no new ways of thinking.” says Chodha. “The move from the BFC just confirms fashion’s new role as a type of theatre. It is a spectacle (even when it is bad). Just like traipsing around an art gallery or squeezing yourself into a concert, fashion is entertainment.
“‘Outsiders’ have been going to fashion shows for a long time under the guise of ‘sponsors friends’. Is this the future? It is the here and now. To be snobbish about it is to refuse evolution. Something has to change, that’s for sure.” he says.
“Fashion week is a working environment, and to perhaps make it a free for all could make professionals reconsider their place during the week, thus transitioning the event to a redundant, consumer facing replacement for See Now, Buy Now.” says Hasby-Oliver. “Perhaps more work-place/open days/industry support would benefit keen outsiders looking to the industry instead. I do think, the current price package is prohibitive to the less privileged. Concl: Yes for transparency and education for the few, No to making it a frenzied free for all.” he says.
Traditionally, Haute Couture fashion shows have always been about the consumer with the hope these ridiculously expensive clothes are ordered off the back of the show. But, it was a model only for the mega-monied who could buy entry by becoming a customer. These shows will be separate from the press/buyer shows, but should give attendees a feel of going to a full fledged fashion show. Many people want to attend a fashion show once in their lifetime and if the BFC get the designers, music and models right they should satisfy those with the desire to stump up this sort of cash to go. Unfortunately, the best designers will probably decline to take part.
Fashion and fashion weeks’ exclusivity is one of the attractions of the industry. The desire for tickets, the scrum at the door and the hysteria are all part of the fun. To sell out 6 catwalk shows for these prices will be a challenge, but will certainly generate some income. These shows need to be buzzy and full to give the full LFW experience. If successful, other brands could look at offering another public show after their main one and possibly give the tickets away in a ballot or to VIP customers. The industry will be watching.
Mention Croydon and the first thing the majority of people say is ‘Boxpark’. That, and the fact the place is a bit run down, is all people seem to know about this outer South London suburb. The metal shipping container type concept of Boxpark has become the ‘up and coming’ stamp of hipster approval and many councils and developers see it as an opportunity to regenerate their town centres, drive footfall and appeal to a younger audience.
Since its launch in 2011, Boxpark has morphed from retail to food outlets, and, now, work places. Just announced, Boxpark has nationwide expansion plans alongside two brand new concepts; BoxOffice and BoxHall. They currently have 3 sites in Shoreditch, Croydon and Wembley. and there are plans to expand with a further ten new sites over the next five years.
Left - Boxparks new concepts; BoxOffice & BoxHall
The new concept, BoxOffice, is a co-working space which will be incorporated into brand new Boxpark sites. The Boxpark and BoxOffice schemes will be a 50,000 - 150,000 sq ft. in size with developments featuring the Boxpark streetfood and bars set up on the ground floor and leisure operators such as virtual reality, cinemas, crazy golf and karaoke on the first floor and between two to four floors of co-working space above. Boxpark will work along alongside existing co-working companies on the launch and operation of the new BoxOffice concept.
BoxHall is a new food hall concept. These smaller, 10,000-20,000 sq ft, food and beverage destinations will be based on existing sites within city centres across the UK, featuring between six and twelve street food vendors at each site. Boxpark’s turnover is reported to be currently in the region of £10 million a year.
Boxpark founder and CEO Roger Wade said, “I’m really excited to announce our plans for our brand new BoxOffice and BoxHall concepts. Boxpark has always been an innovator in the retail and leisure sector and these brand new formats demonstrate our investment in continuing to evolve both the brand and the sites we build and operate. These two major new innovations will help us secure a further 10 sites across the UK over the next five years.”
They haven’t named the sites, but proposals were submitted to Brighton & Hove City Council to revive the crumbling Victorian arches on the seafront, and will incorporate a new premium hotel operator alongside a Boxpark.
Founder Roger Wade’s background is retail and he was the founder of footwear brand, Boxfresh. The pop-up Boxpark idea has been successful because it has mirrored Generation Rent. The temporary nature and its choice of more ‘edgy’ locations needs less investment and has less local competition. It’s the opposite of chainy, while still being a chain and situated at travel hotspots for a generation who aren’t learning to drive. Read ChicGeek Comment Neighbourhood Shops - here
Councils are also encouraging them too. Croydon Council gave Boxpark a £3million loan, plus another £180,000 grant of public cash towards its launch party. Croydon Boxpark has 40 traders from around the world, both established and start-up, set in over 90 shipping containers. With Croydon as a further example, while the Boxpark seems to be thriving near the main East Croydon station with direct trains to London and Brighton, Westfield’s much feted shopping centre in the middle of the town seems to be wobbling and being pushed back further and further. Bricks and mortar is expensive and these easily converted containers are ripe for small start ups, offer more customer choice and can be moved easily if a location doesn't work.
Right - Time Out Market London opening at Waterloo Station in 2021
When Boxpark first opened in Shoreditch it was retail focussed with brands such as Calvin Klein Underwear and Nike. It quickly moved more into food when it realised young people wanted experience over stuff. The two further Boxparks were purely food focussed. Now, they’ve realised there is potential to develop further and make ‘Box’ the ‘Easy’ brand for younger generations.
Eating at these places is cheaper and cooler than eating in standard restaurants. It has spawned imitators such as Pop in Brixton and GRUB in Manchester while chains like Byron Burgers and Jamie’s Italian have all suffered. Shopping centres and town centres are seeing that these hipster concepts appeal to Millennials and Generation Z who want authenticity, and, while a similar idea, they feel like the antithesis of the traditional American mall type food courts.
Food is the fulcrum for all these developments, and it's the theatre of food that creates the buzz and energy missing from many modern retail locations. People need to eat, it brings people together and makes them leave the house.
These mini-food halls are seeing a boon ATM. ‘Market Hall’ opened at Victoria Station and Fulham with a third opening, the flagship, ‘Market Hall West End’, opening late 2019 in the old BHS building off Oxford Street and will become the largest food hall in the UK. Covering 37,500 sq ft over three floors, with over 800 covers, "this impressive space will feature twelve independent food vendors made up of crowd favourites in Fulham and Victoria as well as some new faces, four bars, a children’s play area, three dedicated events spaces and TV recording studio including a demo kitchen". Market Hall founder, Simon Anderson, told the Big Hospitality website in April 2019, “We are concentrating our attention for the next year and a half within the M25 as we know the London audience well. When we go further afield we’ll go to the north first as half our management team is based in Yorkshire and has a good understanding of that marketplace. Within the next few years we hope to have three or four more sites in London and three or four out of London.”
These modern food halls are like an internet portal or host. The umbrella brand hosts numerous smaller and unknown brands offering more choice and novelty while charging a fee and not getting their hands too dirty. Shopping centre owner intu asked Market Hall to open at their Lakeside centre in Thurrock this Spring. I wrote this last year, ChicGeek Comment Returning Malls To Markets
'The Hall’ “brings together dynamic and independent food traders from across the south east and use the big-city energy, theatre and excitement of street-food to create a compelling dining experience for intu Lakeside’s 20 million annual footfall” says the blurb.
The Hall at intu Lakeside is 14,500 sq ft and includes seven kitchens, a coffee shop, pop-up areas for food trucks, two bars and seating for 680 people.
Other examples include the Time Out Market London, opening at Waterloo station in 2021 - Read more ChicGeek Comment Investors Letting The Train Take The Strain and Eataly, opening on Broadgate, next to Liverpool Street station, in 2020.
Left - Eataly opening on Broadgate in 2020
This global Italian food “marketplaces” operator, which combines retail and restaurant concessions, already has locations in New York City, Chicago, Boston and Los Angeles, as well as in Japan and Brazil. It promises a selection of “the best Italian products, restaurants, bars, quick services, exciting on-site production laboratories, and a cooking school.”
The Boxpark brand is the leader in this area of pop-up food malls and developers and towns are seeing this as a worthy replacement for the contraction in retail demand. The new BoxOffice and BoxHall concepts seem like logically growth of a popular brand.
Umbrella brands like Boxpark also know councils and shopping centre owners will offer financial incentives for them to bring these currently cool concepts to their locations. The only difficulty I see is expecting an unlimited supply of authentic, ambitious and quality start-ups to fill them. These concepts are only as strong as their groups of operators and it will be a fine balance of supporting them while profiting from them.